Shipments and returns

Delivery Conditions

  • For any order on stock, we deliver in a maximum of 10 working days from date 
    of order.
  • The delivery times are not contractual and are only provided as an 
    indication.
  • Delivery delay does not entail the right to cancel an order, except 
    after formal demand by delivered letter giving 10 working days period to 
    deliver.
  • Delivery time overruns does not entail damages, penalties or others.
  • Goods can be delivered to only one designated address for 
    a minimum order of 1,000.00 Euros
  • All goods travel at the consignee’s risk.
  • In case of damages or looses, the reserves must be notified on the carrier’s 
    delivery document. These reserves must be confirmed by registered letter 
    within 4 days after delivery

After Sale Conditions

  • Guarantee - All our products are guaranteed 1 year from date of delivery. This guarantee 
    cannot be applied to defects or damages caused by normal wear, misuse or 
    accident
  • Return Goods - All carriage costs of the returned goods will be at customers expense.
  • Claims - Regardless of their nature, they could be taken into consideration if expressed 
    by registered letter upon reception of the goods, with a maximum of 5 working 
    days.